Privacy Policy for www.pannulabs.com

Last Updated: May 12, 2026

Pannu Labs (“PannuLabs”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pannulabs.com, make a purchase, or use our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide:

Name

Email address

Telegram username (required for delivering indicator access)

Phone number (optional)

Payment-related information (processed by third-party gateways)

Any messages or inquiries you send to us

Automatically Collected Information:

IP address

Browser type and version

Device information

Operating system

Referral source

Pages visited and time spent on our website

Cookies and similar tracking technologies

TradingView Information: We may receive limited information from TradingView (such as your TradingView username) only when you share it with us for indicator activation. We do not have direct access to your TradingView trading data or charts.

2. How We Collect Your Information

Directly from you when you fill out forms, make a purchase, or contact us.

Automatically through cookies, server logs, and analytics tools when you browse our website.

Through third-party payment processors (e.g., Razorpay).

3. How We Use Your Information

We use your information for the following purposes:

To process your purchase and deliver the PannuLabs Indicator access.

To communicate with you (order confirmation, access instructions, support, updates).

To send important service-related notices.

To improve our website and services.

To prevent fraud and ensure security.

To respond to your inquiries and provide customer support.

For internal analytics and statistical purposes.

We do not use your data for marketing emails unless you explicitly opt-in.

4. Sharing of Your Information

We may share your information only in the following cases:

With payment processors (e.g., Razorpay) to complete transactions.

With Telegram (only your Telegram username) to grant you access to the indicator group/channel.

With trusted service providers who assist us in operating the website and delivering services (under strict confidentiality agreements).

When required by law, court order, or government authority.

In the event of a business transfer (merger, acquisition, etc.), your data may be transferred as part of the assets.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Cookies and Tracking

We use essential cookies to:

Remember your preferences

Analyze website traffic

Improve user experience

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the website.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, we will securely delete or anonymize your data.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access, correction, or deletion of your data

Withdrawal of consent (where processing is based on consent)

Objection to processing

Data portability (in certain cases)

To exercise any of these rights, please contact us at the details provided below.

9. Children’s Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18 without parental consent, we will take steps to delete it.

10. International Data Transfers

Your data may be processed and stored in India or other countries where our service providers operate. By using our services, you consent to the transfer of your data to such locations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Telegram: @PannuLabs Email: [email protected]